Question 1

How long does a project take?

Accepted Answer

Most Launch sites go live in about 2 weeks. Automate projects are typically 3–4 weeks. Scale and custom apps depend on scope, we give you a written timeline before you sign anything.

Question 2

Do I own my website and data?

Accepted Answer

Yes, always. Your domain, your accounts, your data. We never hold your business hostage. If you ever leave, everything is yours.

Question 3

What's included in the monthly plan?

Accepted Answer

Hosting, SSL/security, the website platform, our automation & CRM platform, email/SMS sending (fair-use), daily backups, monitoring and ongoing care from real humans.

Question 4

What do I have to pay for separately?

Accepted Answer

A few items that stay in your name on purpose: your domain (~$20/yr), payment processing fees, ad spend, special premium add-ons you request, and email/SMS above fair-use.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. No long-term lock-in on monthly plans. We earn the relationship every month.

Question 6

Do you offer payment plans on setup fees?

Accepted Answer

Yes, typically 50% to start and 50% at launch, or 3 monthly installments. Ask us during the audit.

Question 7

Will you work with my existing tools?

Accepted Answer

Almost always. We integrate with the CRMs, calendars, payment processors and tools you already use rather than forcing you onto something new.

Question 8

What if I just need a one-page site?

Accepted Answer

No job too small. We've built single-page sites for brand-new ventures and full multi-location systems for established businesses. Same care, same standard.

Honest answers, no fine print.

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